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A Guide to PCI compliance

Data breaches involving sensitive information, particularly credit card details, have increasingly threatened consumer security in recent years. A hacker attacks every 39 seconds, and 2023 saw a number of high-profile cybersecurity incidents, some of which appear to be repeat attacks from the previous year. According to IBM, 83 per cent of organisations experienced more than one breach in 2022, and 42 million records were allegedly exposed.

Such incidents highlight the critical need for robust data protection standards. This is where the Payment Card Industry Data Security Standard (PCI DSS) comes into play, serving as a bulwark against potential security breaches. Notably, PCI DSS version 4.0, set to be effective from March 31, 2024, marks a significant step forward in the efforts to safeguard payment information.

What are PCI compliance?

PCI compliance means adhering to the Payment Card Industry Data Security Standard (PCI DSS). This set of security standards was established by major credit card brands, including Visa and Mastercard. Its primary purpose is to ensure that all entities that store, process, or transmit cardholder data maintain robust security measures. Compliance with these standards is not just a regulatory formality but a crucial component of a company’s defence strategy against data breaches.

Benefits of PCI compliance

There are multiple advantages to achieving PCI compliance. Firstly, it significantly reduces the likelihood of data breaches, directly protecting consumer information. Additionally, organisations that maintain PCI compliance enhance their brand reputation as trustworthy custodians of customer data. This, in turn, boosts customer confidence, fostering a more loyal consumer base. Lastly, PCI compliance contributes to a reduction in identity theft cases, further securing consumers’ personal and financial information across the globe.

Requirements of PCI compliance

The core requirements of PCI DSS are designed to ensure a robust security posture for all entities that handle cardholder data. Here are the main requirements businesses need to comply with, as mandated by this standard:

Maintaining a Secure Network involves installing and maintaining firewall configurations to protect data and using secure router settings to prevent unauthorised access to sensitive information.

Protecting Cardholder Data. Businesses must employ encryption, truncation, masking, and hashing to safeguard cardholder data at rest and in transit, ensuring that sensitive information such as credit card numbers are obscured or encrypted to prevent misuse.

Managing Vulnerabilities. Entities must implement measures to manage vulnerabilities, such as using anti-virus software and regularly updating it. This also includes developing and maintaining secure systems and applications to mitigate risks posed by software flaws and vulnerabilities.

Strong Access Control Measures. Access to system information and operations should be restricted and controlled. This includes implementing strict authentication measures to ensure that only authorised personnel can access sensitive data. Each person with computer access should be assigned a unique ID so that actions on critical data are always traceable.

Regularly Monitoring and Testing Networks. Under PCI DSS, regular tests of security systems and processes are mandatory. This includes tracking and monitoring all access to network resources and cardholder data to ensure that all security measures remain effective over time.

Maintaining an Information Security Policy. Every entity must have a formal policy that addresses information security for employees and contractors. This policy should clearly define information security responsibilities for all personnel to ensure they understand how to maintain the organisation’s security standards.

To aid, the PCI DSS Self-Assessment Questionnaire is invaluable for businesses looking to evaluate their compliance status. It provides a structured framework for assessing security practices against established standards.

How to be PCI Compliant

Becoming PCI compliant involves several key steps:

Thoroughly understand the requirements outlined in the PCI DSS. Once familiar with these standards, organisations must ensure that their security configurations align with PCI guidelines.

Completing the PCI DSS Self-Assessment Questionnaire helps entities determine your compliance status. 

Importantly, achieving compliance is not a one-time task but a continuous commitment to maintaining stringent security standards over time.

Your PCI DSS service provider

With the right guidance and support, maintaining PCI compliance can become a manageable and integral part of your business operations, safeguarding your data and enhancing your reputation in the competitive payment processing market.

Trust Payments is recognised as a certified PCI DSS Level 1 Service Provider and stands at the forefront of ensuring secure payment processing solutions. Entities concerned about PCI compliance are encouraged to engage with us and leverage our two decades of expertise in fraud prevention, acquiring, and online payments.

Security statement

Security is our top priority at Trust Payments and we strive to ensure that all data is kept secure at all times We keep all customer data safe with AES256 encryption, SSL Certificates, and a minimum of TLS1.2, between your website and our datacentres.

Our systems are scanned quarterly using the Qualys PCI Platform, an independent Qualified Security Assessor (QSA) and approved vendors – Omnicybersecurity (UK) & Forgenix (US) – to ensure compliance with the security requirements of the card schemes.

We follow a number of rigorous security procedures on a daily basis including, but not limited to, continuous monitoring of our perimeter, dark web monitoring, and internal checks to ensure that CIA triad is maintained at all times.

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